I went to the bank to get a banker’s cheque. Usually I will just go straight to the counter 7, get the form, filled it up, pass to the officer to process, go to lunch and come back to collect. Easy, fast and efficient.
Today I walked to counter 7 to get the form. Officer gave me the form, request me to get a ticket number.
No problem, fill the form up and get a ticket number. Go to counter 7, pass him the ticket and form. He told me to wait for number to be call and other counters (1 to 6) can service me. He was servicing another fellow who came after me while I was getting the number. I told him, the last time I did that, the officer counter 1-6 will refer me back to counter 7. He asked me to wait.
I waited as he was still servicing the other guy slowly. I asked him again, can I leave the form here while I go for lunch, later come back to collect. He asked me to wait.
Later, my number was called at counter 4. I passed the form to the officer at counter 4. He called the officer at counter 7 as he didn’t know how to process it. Officer 7 instructs officer 4, but officer 7 had difficulty. Officer 4 passed everything to officer 7 and asked him to process it. Back to counter 7.
After 2 minutes, he asked me to go for lunch while he process my documents and come back to collect when it is done. He just wasted my precious time!!
Note: The officer who service me is a Chinese. 🙂
Oh…from happy face dropped to angry face, emm…you really angry hor?! Aiya, puasa is like that la..:mad:
LOL! I love the emoticons you had on that post…definitely good expressions! Some ppl can be so susah hor?
Huisia: The officer who service me is a Chinese wor. I probably think he is new. I didn’t get that angry the icons are over stated. 🙂
Vien: Yeah, bring me to lala land and back to square 1.
hehe don’t u just hate puasa month..everything just slows down
wat bank is that? y u din go to complain to their bank manager. my hubby face the same problem he asked the bank manager to complaint. sometimes we need to do like that since we are the regular customer over that bank.
aiyo, if he listen to you in the first place then everything settle lor hor…..
Dont say I bias them hor, i really dislike these ppl working attitute! never never improve wan!
Puasa mah, biasa lah…
Jan: New guy on the job. :wall:
Jazz, Rachel: For my case, nothing to do with fasting month. It is a new guy on the job.
Winnie: Small issue only. If it happens again, maybe I will go bother the bank manager. Give him chance first.
Actually last time, I always complain when things are not done up to standard. However I notice that people in the service line is tough. They meet all kinds of demanding and unreasonable customers. If you are nice to them, they will service you better.
Jess: Geram hor. You are right on the attitude part.
Psst.. which bank ah? Expose them here mah.
If I were able to do all banking online, I would have probably did so, but some bank transactions still need to do at branch. Worst thing if the bank is situation in a location where its hard to find parking.