Ever felt shortchanged in your life. I went to a shop to get some goods, the goods are price to the sen. When you pay, obviously you have to pay the exact amount. However when the cashier return the change, there were some sen missing. I asked the cashier, where is my 2 sens. She replied, sorry, I ran out of sens. When don’t you give me 5 sens instead? She said she cannot do that. What kind of shop, robbing customers in broad daylight? I bet this happen to you. Now, I will carry a whole lot of sens with me. One time I even gave more than 20 one sen coins. Pay back time.
Another frustration of “Malaysian Service” incident I had, my family and I were dining in Pizza Hut. We ordered our meals and one of the meal came with a “free spin” to get some special side dish free. I spin and got a free soup. At the end of the meal, we went to the counter to pay. As the cashier was reading out our order, she read out the soup. I told her that the soup is free. She gave a nod and went on processing the bill. The bill show 1 soup – RM1.50, then the cashier just disappeared. Before she disappeared, she asked us to sign the bill. I ask another cashier about the bill and she told me “Sorry I am not responsible”. What is wrong with the service?
We waited for the responsible cashier to come back to explain the situation. She probably went to ask her manager with regard to the problem, but she did not tell us nor ask us to wait. She just vanished. She kept us waiting without a clue. When she returned, she opened the cashier and returned us the RM1.50. Now if you are not careful, you will be happy to accept the cash. However I spotted that she also charge service and government tax on the RM1.50. I probably will ignore it but due to her poor attitude, I made a big fuss out of it. In the end she returned additional 25 sens. If she had listen and take the free soup out of the bill, she will not have to do more work. The lame excuse she gave me was, she cannot change what was already keyed into the Point of Sales system. Yeah right! My thinking was she was hoping that the customer will not spot her mistake so that she can get away with it.
hi.. yesterday we (hubby and me) tried to find a parking lot at hsc hospital near tabung hj and pnb. couldnt find one after rounds and rounds. at the exit we refused to pay, we didnt park what. howlah these operator. they didnt even bother to check if any lots is available b4 letting the cars in and then want to charge some more. they shd do sth abt this i think
Ummi: Thanks for dropping by. I have the same experience before. I did not pay in the end. One of the shopping mall does that here in Penang. However there is a long queue at the parking entrance waiting for cars to leave the parking.