September 2010

The Archives

CIMB Rant
09.24.10 | Permalink |Rant| 2 Comments

You judge for yourself on this experience I had. CIMB management, if you are reading this, please do something.

Monday:

Call Officer: Hello, boleh saya membantu? *although I press 1 for English*

Me: Yeah I cannot view my credit card info on my CIMB Clicks online account for the past 1 week. I have been using it for past 1 year.

Call Officer: I need to do a verification check….bla bla bla. What is the amount you last withdraw on your ATM card?

Wah lauuuuuu??!!! How can I remember? Note to self, must withdraw the same amount every time just to pass this verification. I had to login online to check the answer.

Call Officer: Ok, have you tried linking your credit card

Me: Yes, after I click it. It said, I don’t need to link my credit card on the page. By the way, I was able to see my credit card transaction for the last 1 year and now it is showing error. How come I need to link it again?

Call Officer: Please hold while I check.

After about 5 minutes, he came back to say that it is a maintenance problem and someone will look into it. Check back online after 5 working days.

After 5 working days, nothing happen. Why I am not surprised? I called the helpline again.

Call Officer: Boleh saya membantu? *again I did press 1 for English, maybe I should answer him in mandarin*

Me: I cannot see my credit card information on the CIMB clicks online account.

Call Officer: How may I help you?

Me: Do you understand what am I saying?

Call Officer: How may I help you? *going to vomit blood soon*

Me: I just said that I cannot see my credit card information on the CIMB clicks online account. *repeat very slowly*

Call Officer: I need to verify you.
• He asked my ATM card number
• He asked my full name
• He asked my IC number
• He asked my handphone number
• He asked my credit card number
• He asked my last withdrawal amount
Isn’t he annoying or what? Usually I will be asked at most 4 questions for verification.

Call Officer: Looking from the error, the problem is with the credit card department. I will ask them to look into it. It will be fixed in 3-5 working days.

Me: I called on Monday, the officer said the same thing. Now it is already 5 working days and the problem still exist.

Call Officer: I cannot do anything, you have to wait for the credit card department to fix it.

Me: What if after another 3 days, the problem is not resolved? I have to call again and it will be repeated all over again. Please can you check with the credit card department now.

Call Officer: Sorry, I really cannot do anything because it is due to the credit card department. *he sounds very reluctant to help.*

Me: Please can I speak to another officer or passed me to your credit card department.

Call Officer: All other officers are busy now.

Me: Can I speak with your supervisor or manager?

Call Officer: He is also attending call.

Me: Please can you tell your credit card department about this problem and see how they can resolve this.

Call Officer: They cannot do it now, it has to wait for 3 working days.

Bla bla bla….he probably got fed up with me and he passed me to credit card department without relaying my problem to him.

CC Officer: Hello, how may I help you? *sigh, I have to go through the vicious cycle…lets skip to after verification check*

Call Officer: Hello, how may I help you? *after verification, he passed me back to the CIMB Clicks officer*

However this officer did promise me to get back to me next Monday or Tuesday to get it resolved. She provided me her name so I can call her directly.

Can I sue the bank for stress they are causing me?

Popularity: 2% [?]
Oh KL Sentral
09.17.10 | Permalink |Kuala Lumpur, Travel| Comments Off

I was at KL Sentral and it really needs improvement. It is suppose to be where travelers go to take transport to and from the International airport. Lots of tourist will go there.

First, it is so crowded like a night market. It is difficult for people to walk, not to mention hurling their big luggage around.
Secondly, it has only 1 lift to go down to the bus stations. Why can’t they build more or build extra escalators? The lift is small and very torn down.

Thirdly, the taxi station does not have enough taxis. When I got my ticket, the cashier told me I can wait for a long time. What can I do but wait. There is no other transport to my destination. Some taxi came by but didn’t stop. Some were parked near there fishing for people who can pay more. I can see some tourists were frustrated because a few taxi went passed him. He and his family were waiting, poor children must be hungry there.

Finally I got into one myself but the taxi driver was not very happy because the place I was going to is a congested area. Since it was a festive month, I gave him extra tip for the ride. That’s make him happier and it was the only time, I saw a smile in him.

Lastly, when I got down from the Air Asia bus at KL Sentral, there was a taxi ticketing counter. The cashier just told me “no taxi”. Wow! I got shock by her. However I saw a lot of taxi men fishing for customers asking for extra. This is so typical.

Popularity: 2% [?]
Acne Vanished
09.17.10 | Permalink |Living, PP| Comments Off

I am glad that as I grow up, my number of acne as reduced. I remembered when I was in my teens, I get a lot of acne, even neck acne. I have tried a lot of products but none could really help me.
Now I believed there any more products in the market for us to try on. I found the one that is suited for me. It leaves my skin refresh after using it.

Besides cleaning my skin, eating the right food is also very important like eating more vegetables and fruits. I must also drink lots of water to cleanse the toxins in my body. I believed not only you can clear your acne but you can also get a healthy lifestyle.

Popularity: 2% [?]
Spring Cleaning
09.16.10 | Permalink |Living, PP| Comments Off

End of the year is coming and I will be using my best fat burner, that would be spring cleaning my home. I don’t know about you but I have accumulated a lot of stuff. I also need to clear my children toys, probably donate some to the orphanage.

Last year, I made a great achievement by painting my children room. I hope this year, I will clear my store room and study room.

Popularity: 2% [?]
Web Directories
09.16.10 | Permalink |Internet, PP| Comments Off

A web directories are a pool of links of similar categories. If you have a website on shopping, for example, you can sign on for a web directories related to shopping and put your link there. It is a good way for people to find your site.

The Internet has so much information that it needs a good system to file this information. Web Directories are one of them and the other would be a search engine or a tagging system. If you are doing an online business, maybe you can think of using web directories to help you.

Popularity: 2% [?]
My Slick Toy
09.16.10 | Permalink |Shopping| Comments Off

I wanted to get a point and shoot camera because the current Canon camera is giving me battery problem. It seems that the battery always showing low very quickly. I saw a Lumix point and shoot I like. I read up some preview on the ZR3 and FH20 model. Most reviewers are saying good things about Lumix. I like the intelligent feature in the camera where I do not have to adjust any macro shots. Everything is done on the fly.

I made up my mind to get the ZR3 and I went online to see how I can get it cheap. US pricing was USD$230++ and here the local store was selling RM1299 with some free gift like SD card, tripod and leather case.

I surfed into ebay to check out the price there. A brand new one cost only USD$210 (est. RM$655). Wow, so I ordered one. I ordered it when I was in Kuala Lumpur, on Friday night. I thought it probably will take 2 weeks to arrive. Guess what? The camera arrived at my place in Penang on Monday. Talk about super efficient from the ebay seller. I am so very happy that I saved 50% on this camera. What a GREAT deal!!

Popularity: 2% [?]
Support Breast Feeding
09.16.10 | Permalink |Baby, PP| Comments Off

I support breast feeding 100%. For new moms, you should give your best to your baby and breast milk is the best! You will save on a lot from buying milk powder. If you want to learn how to increase breast milk production, click here

For me, I did get myself a good breast pump to use in the office when I return to work. I am so glad that my company provides facility for me to store my milk and sterilize my pump. If you love your child breastfeed her/him.

Popularity: 2% [?]
Drive Safely
09.16.10 | Permalink |Car, Insurance, PP| Comments Off

I just heard over the News there were alarming 2000+ accidents during the festive month. I really hope most of them have car insurance. Speeds really kill and I don’t understand why some people like to drive fast, like they are racing on the road. It is better to reach the destination late than never.

For your loved ones, do drive safely and be courteous. We really have to get rid of our Malaysian kiasu, always wants to be first mentality. Where are you rushing to? Beats me??!!

Popularity: 2% [?]
Weight Issue
09.16.10 | Permalink |Living, PP| Comments Off

I really going to get some diet pills that work, I have been putting on weight. A lot of people say I can afford as I look slim. However there are some parts of my body, especially the lower part is getting to be quite fleshy.

I must diligently run on my thread mill which I have abandoned for a while. Either that or I need to refrain myself from eating fatty food. No more fried chicken or delicious cakes for me.

Maybe it is old age where my digestive system slowing down. I remembered I used to wallop all the food on the buffet table and not put any weight. Those days are gone. It is kind of sad.

Popularity: 2% [?]
Reliable Car
09.10.10 | Permalink |Car, PP| Comments Off

I am glad every time I traveled to the US, the car rental provides me with a reliable car. I preferred driving Japanese car because it is familiar to me. Cars like Toyota Camry, Mazda or Honda.

There was an incident where my friend’s car broke down and the car rental immediately called the auto repair center nearby to come fix it. Or they will replace it immediately. He was really pleased with the service too. They were as good as the Chicago auto repair team. You can rely on them anywhere in US.

If you asked me to fix a simple car problem or even check engine light, I will be totally lost. Somehow I don’t quite capture the mechanics of the car, I only know how to drive it.

Popularity: 2% [?]
Waiting To Dock
09.10.10 | Permalink |IT, PP| Comments Off

I like my new notebook every day. It has a built in microphone and a camera. Now I can skype with my family when I am travelling. I forgot to order my docking station, my current one doesn’t work with the new model.

Last week, I placed a new order and I hope the vga cable, the keyboard and the mouse is able to fit onto the docking station. Now my office desk is so messy with all the cables going here and there without a docking station.
Let’s hope it arrive soon.

Popularity: 2% [?]
Moon Cakes
09.07.10 | Permalink |Uncategorized| Comments Off

Two months ahead of Mid Autumn festival, the moon cakes supplier started selling their moon cakes. They are all out to get your money. It is ridiculously overpriced. I used to get it for RM5, now it is selling for over RM13-RM15 (~USD$5). The cost price I believed is not more than RM5 per piece.

Every year, the price goes up by RM1. Maybe the supplier put a lot of money into advertising. It is wasted because it is getting to be too commercialized. They make beautiful boxes but if I buy a piece, I don’t get any box. You need to get 4 to get 1 box.

Oh well, I am still hunting for a good old traditional moon cake at an affordable price. If you find any, let me know. RM8 for a single yolk lotus moon cake is reasonable.

Popularity: 2% [?]
Raya Festive Month
09.07.10 | Permalink |Insurance, PP| Comments Off

Malaysia will soon celebrate Hari Raya, lots of Muslim people will go back to their hometown. It will make the highway very busy and prone to accident. I believe the traffic police is station at certain places to make sure drivers are not speeding.

Some tips for those drivers, make sure you have your car checked and maintained. If you do not have any insurance, do get a quick and cheap auto insurance quote to cover your car.
Remember to drive safely and don’t speed!

Popularity: 2% [?]
The Box
09.02.10 | Permalink |Technology| Comments Off
Finally the box arrived last Friday. That is my new work notebook and it is the EliteBook 2540. Some of the great features in comparison to my old notebook are:
1. The DVD-RW is attached to it. I don’t have to carry separate devices.
2. It comes with a camera. Yeah I can do video conferencing with my family when I am traveling.
3. It comes with double the amount of disk storage. I was running out of storage with my old notebook.
4. It has a strip of touch screen panel for adjusting the volume, Wifi, etc…still figuring out.
5. The size is smaller but screen looks bigger.
6. It has the fast Intel Core i7 chip.
7. Spill-resistant keyboard. Let’s hope no water or dirt can fall into it.
8. Longer lasting 6-cell battery.
9. It doesn’t generate a lot of heat.
10. It has the cool LED light for night reading. Not for the screen, for the keyboard.
I’m liking it. For once, my notebook wakes up faster.

Popularity: 2% [?]
Business Minded
09.01.10 | Permalink |Business, PP| Comments Off

There are not many warehouse sales in Penang. However I am always hearing warehouse sales in KL. Funny when I was staying in KL, I never heard of any warehouse promo. Well a couple of my friends had told me about warehouse toys sale and the toys were on offer 50% discount. The famous Lego was also thrown out as offers. If I were there, I will grab the wholesale lots of Legos.

Maybe I can resale it again in Ebay . It will be a good side income for me. Well you can start a small business by getting wholesale lots of merchandise with low price and sell it online stores. I have a friend who does that very successfully.

Popularity: 2% [?]
Black Friday Deals
09.01.10 | Permalink |PP, Shopping| Comments Off

I just got to know about Black Friday, the Friday after Thanksgiving. It will kick start the Christmas shopping. It is the busiest shopping day because you get lots of great Black Friday deals.

I wished I am in US on that day so I can get good stuff back. I am eyeing on a Lumix camera. How come things are cheaper in the US? I always wonder about this question. I am definitely looking out for sale now.

Popularity: 2% [?]