I am very impress with the Penang Immigration Office at Esplanade Penang. Yesterday I went there to renew my passport. I went there at 8:30am and I got everything done by 9:00am. They were pretty fast in servicing customers and the officers are pretty friendly. In comparison with 5 years ago, the officers were very fierce looking and they were wearing a “Service with a smile”. On top of that, I can collect my passport the day after. Great Job on the customer service improvement!
one and a half hour?!!!! O_O… malaysia record liao :lol:…
so abdullah done a good job lah… hehe