Today I wanted to bank in a US cheque from my stock broker. I went to CIMB bank. Usually I will go to my branch to bank in the cheque. This time I went into a branch nearest to where I was. Guess what?
The bank officer told me that I have to bank in the US cheque in my own branch. *shake head* I asked her if my branch is in another state, I have to go back to the state just to deposit a cheque. She said she cannot comment. No choice I went back to my branch and deposit my cheque.
What an absurd policy? A policy that gives their customers nothing but inconvenience. I don’t see why they cannot integrate within branches of their bank. I am so disappointed with local banks.
I think CIMB is being extra cautious because they have lots of problem with the local cheque remember? i wonder whether the problem has been solved.
miche: No wonder, I didn’t know that.